Inventory Management
Running out of stock leads to customer dissatisfaction, failures in the overall customer experience, and harm to brand reputation. It is difficult for companies to repair the damage once it’s done. But there are exceptions: Customers tend to be more forgiving if shortages and delays are caused by a widespread weather event, a natural disaster or a Black Swan event, our management process will give you peace of mind inventory management.

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Demand Planning
On the other hand, keeping too much stock on hand drives up storage and carrying costs. It also increases your risk since demand for those items may drop before you get them sold. It’s important to carefully predict and plan for demand levels in order to keep adequate supplies in stock without ever dipping too low or stocking too much of any given item. Our regular reporting will keep you up to date with demand. 

 

Logistics Planning
Slow or missing deliveries, broken items and battered or wet packaging are all factors that can harm a company’s reputation and future sales, and in turn its profitability. It is essential then to carefully manage logistics so shipping doesn’t go awry and items aren’t damaged. Simply put, customer satisfaction is greatly affected by logistics, so Ideliver keeps a close eye on end-to-end or warehouse to mailbox performance.

 

Supply Chain Execution
Having a supply chain strategy entails evaluating cost versus benefit tradeoffs in terms of operational choices. For example, a company may choose a sole supplier for a given product to gain price breaks for the higher purchase volume. That’s also a good strategy to gain priority status with the vendor, which can make a difference in getting goods on time during periods of high demand. However, using a sole supplier model can backfire if anything goes wrong for that vendor from employee strikes to natural disasters to their own supply shortages.

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Supply chain execution (SCE) is the flow of tasks in the supply chain. Software applications are used to manage every activity within that chain. Specifically, material management, tracking the physical status and movement of the product, tracking data shares and data feeds, and managing financial information particularly transactions among all parties.

 

SCE typically involves the use of multiple applications, such as order management, inventory management, warehouse management, transport management and logistics software, all this can be supplied as part of the Ideliver brand Fulfilment package.

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Returns Processing

Returns processing begins with including shipping materials and a return label with the original customer’s order. When a customer does return a product for exchange or a refund, the process must be executed carefully to ensure it’s appropriate to restock it. Obviously if the product malfunctions, it can’t be restocked. Nor can a soiled item. Returns processing involves quality control checks and sorting returned products accordingly. Return products are then restocked, returned to a vendor or manufacturer for a distributor refund or credit, or sent to a recycling centre.