In light of the threat and spread of the COVID-19 virus, we are unfortunately witnessing an unprecedented impact on the transport & logistics industry, which we are not immune to. During this time, we are actively reviewing and adapting the way we work to meet these new challenges on a day to day basis, as we continue to strive to offer the best possible customer service, a key focus is the sustainability of our operation to deliver for our customers.
On Friday 21st March we introduced some adjustments to our operations, all delivering drivers are well briefed on how to deal with the current unfortunate situation, all our drivers have been issued with hand sanitiser and latex-free gloves, along with government guidelines on how to react.
We aim to provide an efficient professional service, even in these demanding times, we respect our customers and there current worries and situation, but we also respect the well being of our drivers. If any collection or delivery point refuse the driver access to toilet and washroom facilities, the driver has been instructed to refuse the delivery or collection, any onboard load will be taken to our depot for onward delivery/collection.
We ask all visiting drivers to respect our staff and sanitise there hands upon entry and exit to our premises, visiting drivers are welcome to use our toilet and washroom facilities, but again we ask they sanitise upon entry and exit to the washroom.
Thank you for your cooperation,
Everybody Stay Safe
Ideliver Group Limited